9/11 Memorial, Statue Of Liberty, And Ellis Island Tour

Reviews

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  Adventure_Morgan 5

  27 Sep 2021

  LeeAnne was an amazing tour guide! She was very educational and passionate. She shared stories of immigrants who travelled through Ellis Island in a way that brought them to life. It was fun to experience the city through the eyes of a born and raised New Yorker. She was respectful and fun and I highly recommend booking a tour with LeeAnne.

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  Eliezer M 1

  11 Jul 2021

  Bad customer service, please don't waste your time and money. Please note I bought this service back in Mexico, and while I thought this service could offer some customer service in Spanish they didn't, they have a line with a recording which is in Spanish saying you need to send an email to reservations@attractions4us.com, which you think you could send in Spanish since the recording is in Spanish, but once you tried to use your reservation they answer in English and they didn't answer well, so if you are looking for a better experience I wish to recommend another tour, but this company offers nothing but waste your time and money.

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  Annieapple269 1

  10 Mar 2020

  I’ve been on this tour before with a different tour group and it was wonderful so I booked it again only trough this company. The tour guide, Leanne was boring and uninformed, but I let that go. Then she started talking about the 9/11 memorial and I was excited to hear it from a New Yorkers perspective however all she talked about was a wire walker act that walked it and made it famous and basically that “New Yorkers thought the buildings were ugly anyways”, “they looked like salt and pepper shakers”. Nothing about the events that took place that day or the people who lost they’re lives or even her experience as a New Yorker that lived here during that period. I was very disappointed and honestly saddened because there were people in the group who were from a different country and she could have said soo much about the tragedy of that day and how America came together but basically all she said was well a guy walked across them once and they were ugly buildings anyways.

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  Deborah_W 5

  08 Jul 2019

  Our tour guide was very good, and considerate. One person in our party was older and offered her an umbrella and always made sure she had some where to sit when the group paused

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  James M 5

  12 Apr 2019

  We thoroughly enjoyed this trip. Our tour guide Leanne was friendly and so knowledgeable about all the history of NYC. Her enthusiasm in delivering the information made our day very memorable, thank you very much, would highly recommended this tour.

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  KEITH_P 1

  13 Jun 2018

  Our tour guide, Bonnie, was horrible! She couldn't keep track of how many was in the tour group and always leaving everyone behind. She seemed not to like the couple from Columbia, in fact almost leaving them on the island I went and got them so they weren't left behind. Most of the group was done after Ellis Island except for my group of 3 was to continue on to 911 Memorial and Wall Street. She offered to let everyone else to come on the continued tour with us, which would've been fine if they had paid for it like we did, but they didn't pay for it. On liberty island, it was supposed to be one half of the group go up the elevator first, then the second group was to go up, and Bonnie went up with the 1st group. Well, the second group got split up on the elevator because of a lady in a wheelchair, which was fine. My wife, daughter, and I was the last ones in the group to get up in the pedestal, and when we got up there, Bonnie says it's time to go back down as we just got up there We had only 10 minutes of time from when she got up there. Needless to say I said we had just gotten up there and we were gonna take time to go out on the pedestal. She wouldn't even let us take a 20 minute lunch break and wouldn't let us look at the souvenir shop on Liberty Island saying Ellis Island had the same souvenirs which they didn't, the shirt my wife really wanted wasn't there. Our tour of the 911 Memorial was only at best 10 minutes long and we didn't get any part of the Wall Street tour. At times during the tour, she couldn't remember what she was going to talk about. Bonnie was a horrible tour guide! The day before, we had the best tour guide Jenn. Ask for Jenn for your tours!

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  Laura G 5

  20 Jan 2018

  Cesar was an amazing tour guide. This was a great tour. Lots to see.

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